The following self-service systems can be used to inquire the detailed information of individual consumption and the balance: touch screen, campus ATMs, inquiry hotline (88821376), and the website (http://ecard.hnu.cn)

Notes: when you process such operations as reporting the loss, inquiring the consumption, resetting the password at the self-service terminals, the inquiry is required. The original password is six "8" s or the last six digits of the holder's ID card. If there is an English letter in the last six digits, then the password is the last six digits exclusive of the English letter.