Service Equipments for Campus E-Cards

1. Functions and Distributions of Campus ATMs

Functions of Campus ATMs: reporting lost cards, canceling lost cards reports, transferring accounts (Great Wall Card issued by Bank of China only), checking balances and passwords, modifying passwords and expenditure control. Users are required to operate under the instruction.. The campus ATMs are distributed as follows:

1) Libraries: outside the reading room on the 2nd floor of the Library on the South Campus and in the lobby of the Library on the North Campus;

2) Teaching buildings: at the entrance hall of Fulinshe Teaching Building, Qianjin Building and the new Teaching Building on the North Campus;

3) Living zones: in the No. 4 and No. 5 canteens and the Dining Hall of Dezhiyuan Student Apartment on the South Campus;, in the canteen of the North Campus, on the 1st floor of No. 1 canteen and the 2nd floor of No. 2 canteen of Tianma Student Apartment;

4) Other places: the east gate of Office Building of the university and Card Service Center

2. Functions and Distributions of Touch Screens

1) Functions: on-line self-service payment (CAMS users), provision of information about card lost and found, modification of enquiry password and consumption password, consultation of frequently asked questions (FAQ) and provision of library information.

2) Distributions: outside the reading room on the 2nd floor of the Library on the South Campus, in the lobby on the 1st floor of Fulinshe Building, in the lobby of the new Teaching Building on the North Campus, in the Student Affairs Hall of Dezhiyuan Student Apartment (in the lobby on the 1st floor of No.9 Block), in the Student Affairs Hall of Tianma Student Apartment (the east gate of No. 1 Block in the Zone No.2)

3. Contact Us:

Website:http://ecard.hnu.cn

Address:

1) Card Service Center (the South Campus): the 1st floor of Campus Network Information Center

2) The North Campus: Room 206, the 2nd floor of the Comprehensive Building

Tel: 88821376 switch to the operator (the South Campus) 88684968 (the North Campus)

Touch screen Self-service Terminal

Self-service terminal of campus network provides all-round services, on which CAMS or SAM users can pay bill over the internet with campus e-cards. The distributions of self-service terminals are as follows:

1) Student Affairs Hall of Dezhiyuan Student Apartment (the No.9 Block)

2) Student Affairs Hall of Tianma Student Apartment (the east gate of No. 1 Block in the Zone No.2)

3) The hall of Fulinshe Teaching Building (on the 1st floor)

4) The hall of Campus Network Center (on the 1st floor)

5) The hall of the new Teaching Building on the North Campus (on the 1st floor)

Service Tel: 88821520 (network failure) 88821376 (campus e-card service)

Appendix: Chart for Campus E-Card Services

Card Service Center on the South Campus
Card Service Center on the North Campus
Website
Campus ATM
Touch Screen
Opening or resubmitting a card
Reporting card loss
Cancelling the card loss report
Unfreezing the card
Balance inquiry
Enquiry password modification
Consumption password modification
Expenditure control modification
Records of consumption checkups
Self-service top up (Campus ATM)
Cash top up
Only available at the top up booth of each canteen
Complaint
Consultation

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Contact
  • Address: Lushan Road (S), Yuelu District,

  • Changsha, Hunan Province

  • Zip Code: 410082

  • Email:xiaoban@hnu.cn

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